Which console is right for me?
Everyone together on one sofa? The RetroParlour Classic. A quiet hour to yourself, or a long journey? One of our handheld consoles.
Do I need Wi-Fi, an account or a subscription?
No. The games are already built in, with no internet, account or monthly fee.
Will the RetroParlour Classic work with my TV?
It works with any TV or monitor that has an HDMI port. Choose that input with your TV remote and the menu appears.
What do the controllers need?
Each RetroParlour Classic controller takes 2 AAA batteries, which aren’t included.
Can I save my game?
Yes. On the RetroParlour Classic, press Select and Start together while you play, then choose Save State.
When will I receive my order?
Delivery takes 10–12 days. More about delivery.
Can I track my order?
Yes. We’ll email you a tracking link once your order is on its way, and you can use our Track Your Order page.
How much does delivery cost?
UK delivery is free on every order.
How do I return a product?
You have 30 days to change your mind, and returns are free. Email us first and we’ll send you instructions. How returns work.
What does the warranty cover?
Every console comes with a 2-year warranty. If it develops a fault within 2 years of delivery, email us and we’ll sort it with a repair, a replacement or your money back. This doesn’t affect your statutory rights.
Can I cancel my order?
Email us as soon as possible. If it’s already on its way, you can still use your 30 days to return it for free.
Which payment methods do you accept?
The methods available are shown at checkout, including major cards and PayPal. More about payments.
How can I contact you?
Email support@retroparlour.com and a real person will help.
Company details
Company name: BADABING PAY LTD
Trading as: RetroParlour
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company number (Companies House): 17553169
Email: support@retroparlour.com