Your privacy matters to us
This policy explains what personal data RetroParlour collects, why we use it and your rights. RetroParlour is a trading name of BADABING PAY LTD, the data controller for this website. We never sell your personal data.
Questions? Email support@retroparlour.com.
What we collect
– Your name, delivery and billing address
– Your email address and phone number
– Order history and messages to customer support
– Payment confirmations (card details are handled by our payment providers, not by us)
– Technical data such as your IP address, device and browser information
Why we use it, and our legal basis
– To process and deliver your order and provide support (performance of a contract)
– To meet tax, accounting and other legal duties (legal obligation)
– To prevent fraud and to protect and improve our website (legitimate interests)
– To send you marketing, and to use non-essential cookies (consent, which you can withdraw at any time)
Who we share it with
We only share data with the parties that help us run our business:
– Shopify, which hosts our online shop
– Payment providers, including PayPal, which acts as an independent controller of its own data
– Delivery companies and fulfilment partners
– Email, customer service, review and analytics providers
– Authorities, where the law requires it
International transfers
Some of these providers process data outside the UK. Where they do, we rely on appropriate safeguards, such as UK adequacy regulations or standard contractual clauses.
Cookies
We use cookies that are needed for the website to work and, with your consent, analytics and marketing cookies. You can change your choice using the cookie banner or your browser settings.
How long we keep it
We keep personal data only as long as we need it. Order and accounting records are normally kept for 6 years, as required by UK law. After that, data is securely deleted or anonymised.
Your rights
Under UK data protection law, you can ask to access, correct or delete your data, restrict or object to how we use it, receive a copy of it, and withdraw consent. To do so, email support@retroparlour.com. We’ll reply within one month.
Security
We use encrypted connections, secure systems and restricted access to help protect your data.
Complaints
Please contact us first. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Changes
We may update this policy. The current version is always on our website.
Company details
Company name: BADABING PAY LTD
Trading as: RetroParlour
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company number (Companies House): 17553169
Email: support@retroparlour.com